Through its investigation into the organization and its practices, CNNMoney found that the BBBs rating system is seriously flawed -- resulting in grades that appear to be arbitrary and change erratically.Through its investigation into the organization and its practices, CNNMoney

Is the BBB trustworthy?

The BBB rating system relies on an A+ through F letter-grade scale. The grades represent BBBs degree of confidence that the business is operating in a trustworthy manner and will make a good faith effort to resolve any customer concerns filed with the BBB .Better Business Bureau.Founded1912Websitewww.bbb.org12 more rows

Does the BBB actually do anything?

BBB complaint service is a free dispute resolution service to consumers. BBB acts as a neutral third party to assist both the consumer and the business with their communication, in the hopes a mutually acceptable resolution can be reached. There is no cost to file a complaint.

Are BBB reviews fake?

Are BBB Ratings Reliable? A 2015 investigative report from CNNMoney found more than 100 businesses that were not as credible as their BBB ratings of A- or higher made them seem. Even more telling, the report found that official complaints filed with the BBB had little to no effect on an accredited companys grade.