To claim your refund, simply email or call our Customer Care team within this period. Please note that refunds are available for purchases of first-time subscriptions and upgrades. The total amount refunded is calculated pro-rata, based on the subscription time remaining.

Can I get my money back from Ourtime?

Generally, all purchases are final and nonrefundable, and there are no refunds or credits for partially used periods, except if the laws applicable in your jurisdiction provide for refunds.

How do I cancel my Ourtime subscription?

Follow these steps to cancel your account at any time:Click your Settings in the upper-right corner.Locate Account Status, and then click the View Account Status link.Click the More Account Status Changes link.Click Remove Automatic Renewal.

Will I get refund if I cancel subscription?

Once you cancel a subscription, you wont be charged for future subscription fees. Past subscription fees wont be refunded. If you have questions, contact the developer through Google Pay. If your order was canceled because your card was declined, youll need to update your payment information.

How do I get in touch with Ourtime?

Alternatively, you can call us on 020 3868 2907 Monday to Friday, 9am to 5pm.